Think about reference and information services

It is almost the end of March, with the theme of think, at least in the National Year of Reading twitter based reading discussion.

What are the professional development tools which make you think? Or does this photograph sum up your approach?

Does your professional development (and it may be watching videos, listening to podcast or many other options) make you think about new ways of doing your work more effectively, of providing better customer service, how as the technologies keep changing can libraries be leaders rather than followers.  You might be thinking about new reference and information services, where people can ask you questions from and so much more.

What reference and information related tools make you think?  What do they help you think about?