The slides from my recent presentation at the Reference Seminar are also available on Slideshare (helpful, 'cause the accompanying notes are listed there as well).
Reference Excellence is an online training tool using a wiki as the delivery tool. The Ref-Ex project has been a long time coming (since 2004) but it's now finally up and running. Covering modules from introductory reference through to reference interview skills and legislation and policy the aim of Ref-Ex is to expand across all areas of reference and information services (readers advisory, local studies, and so on) providing core training for public library staff across NSW.
Take a look and start your own professional development today!