Many of you would have heard Helene Blowers speak during the last couple of weeks. Her presentations are available from her LibraryBytes blog.
How are you positioning your library for the future of reference and information services? How have your services changed in the last 1 -2 years? How are you preparing for the changes of the next 1 – 2 years (and even further into the future)? How are you imagining the future of reference and information services? What will remain the same? What will change?